Comments for The Small BizNest http://www.thesmallbiznest.com Hatching the Future of Your Business Thu, 09 Jun 2011 10:17:44 +0000 hourly 1 http://wordpress.org/?v=3.0.4 Comment on Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts? by Small Business News: Evolution | The Small Business Channel http://www.thesmallbiznest.com/marketing/why-arent-you-measuring-the-roi-of-your-online-marketing-efforts/comment-page-1/#comment-8269 Small Business News: Evolution | The Small Business Channel Thu, 09 Jun 2011 10:17:44 +0000 http://www.thesmallbiznest.com/?p=970#comment-8269 [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...] [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...]

]]> Comment on What if You Could Combine Outbound/Offline Marketing with Inbound/Online Marketing? by John Joyce http://www.thesmallbiznest.com/marketing/what-if-you-could-combine-outboundoffline-marketing-with-inboundonline-marketing/comment-page-1/#comment-5110 John Joyce Thu, 06 Jan 2011 16:39:20 +0000 http://www.thesmallbiznest.com/?p=1077#comment-5110 Meryl, I haven't tried it myself but have spoken to their founder and seen the service in action. It's quite impressive. Meryl, I haven’t tried it myself but have spoken to their founder and seen the service in action. It’s quite impressive.

]]> Comment on Does Your Website Suck? 5 Free Tools to Help You Find Out by John Joyce http://www.thesmallbiznest.com/marketing/does-your-website-suck-5-free-tools-to-help-you-find-out/comment-page-1/#comment-5109 John Joyce Thu, 06 Jan 2011 16:38:27 +0000 http://www.thesmallbiznest.com/?p=1108#comment-5109 Thanks, Phil. Please check out the Online Marketing Ecosystem we've developed at http://bit.ly/ap4YAB. Thanks, Phil. Please check out the Online Marketing Ecosystem we’ve developed at http://bit.ly/ap4YAB.

]]> Comment on Does Your Website Suck? 5 Free Tools to Help You Find Out by Phil Simon http://www.thesmallbiznest.com/marketing/does-your-website-suck-5-free-tools-to-help-you-find-out/comment-page-1/#comment-5106 Phil Simon Thu, 06 Jan 2011 12:53:24 +0000 http://www.thesmallbiznest.com/?p=1108#comment-5106 Great list, John. I was unaware of the last three but will check them out. Great list, John. I was unaware of the last three but will check them out.

]]> Comment on What if You Could Combine Outbound/Offline Marketing with Inbound/Online Marketing? by Meryl http://www.thesmallbiznest.com/marketing/what-if-you-could-combine-outboundoffline-marketing-with-inboundonline-marketing/comment-page-1/#comment-4906 Meryl Sun, 26 Dec 2010 16:22:11 +0000 http://www.thesmallbiznest.com/?p=1077#comment-4906 Thanks for sharing. Have you personally tired dukky? (In case you were wondering how I found you, it was through Networked Blogs) Thanks for sharing. Have you personally tired dukky?

(In case you were wondering how I found you, it was through Networked Blogs)

]]> Comment on What if You Could Combine Outbound/Offline Marketing with Inbound/Online Marketing? by Small Business News: Direct Marketing Diorama - googolplexit.com http://www.thesmallbiznest.com/marketing/what-if-you-could-combine-outboundoffline-marketing-with-inboundonline-marketing/comment-page-1/#comment-3923 Small Business News: Direct Marketing Diorama - googolplexit.com Thu, 18 Nov 2010 16:59:45 +0000 http://www.thesmallbiznest.com/?p=1077#comment-3923 [...] Adding a social side to your direct marketing campaign. It may seem as if social media with its notoriously contested ROI and direct marketing, touted by supporters as a much more measurable marketing approach, would be forever at odds. So would you be surprised to learn that efforts to marry the two techniques building on the referral power of social media may actually result in more measurable marketing results? The Small BizNest [...] [...] Adding a social side to your direct marketing campaign. It may seem as if social media with its notoriously contested ROI and direct marketing, touted by supporters as a much more measurable marketing approach, would be forever at odds. So would you be surprised to learn that efforts to marry the two techniques building on the referral power of social media may actually result in more measurable marketing results? The Small BizNest [...]

]]> Comment on What if You Could Combine Outbound/Offline Marketing with Inbound/Online Marketing? by Small Business News: Direct Marketing Diorama | Free Web Design Tucson http://www.thesmallbiznest.com/marketing/what-if-you-could-combine-outboundoffline-marketing-with-inboundonline-marketing/comment-page-1/#comment-3912 Small Business News: Direct Marketing Diorama | Free Web Design Tucson Thu, 18 Nov 2010 11:24:25 +0000 http://www.thesmallbiznest.com/?p=1077#comment-3912 [...] Adding a social side to your direct marketing campaign. It may seem as if social media with its notoriously contested ROI and direct marketing, touted by supporters as a much more measurable marketing approach, would be forever at odds. So would you be surprised to learn that efforts to marry the two techniques building on the referral power of social media may actually result in more measurable marketing results? The Small BizNest [...] [...] Adding a social side to your direct marketing campaign. It may seem as if social media with its notoriously contested ROI and direct marketing, touted by supporters as a much more measurable marketing approach, would be forever at odds. So would you be surprised to learn that efforts to marry the two techniques building on the referral power of social media may actually result in more measurable marketing results? The Small BizNest [...]

]]> Comment on What if You Could Combine Outbound/Offline Marketing with Inbound/Online Marketing? by Small Business News: Direct Marketing Diorama http://www.thesmallbiznest.com/marketing/what-if-you-could-combine-outboundoffline-marketing-with-inboundonline-marketing/comment-page-1/#comment-3907 Small Business News: Direct Marketing Diorama Thu, 18 Nov 2010 08:22:10 +0000 http://www.thesmallbiznest.com/?p=1077#comment-3907 [...] Adding a social side to your direct marketing campaign. It may seem as if social media with its notoriously contested ROI and direct marketing, touted by supporters as a much more measurable marketing approach, would be forever at odds. So would you be surprised to learn that efforts to marry the two techniques building on the referral power of social media may actually result in more measurable marketing results? The Small BizNest AKPC_IDS += "63656,"; [...] [...] Adding a social side to your direct marketing campaign. It may seem as if social media with its notoriously contested ROI and direct marketing, touted by supporters as a much more measurable marketing approach, would be forever at odds. So would you be surprised to learn that efforts to marry the two techniques building on the referral power of social media may actually result in more measurable marketing results? The Small BizNest AKPC_IDS += "63656,"; [...]

]]> Comment on Introducing The Interactive Online Marketing Ecosystem by Peg McDermott http://www.thesmallbiznest.com/marketing/introducing-the-interactive-online-marketing-ecosystem/comment-page-1/#comment-3168 Peg McDermott Tue, 26 Oct 2010 20:21:29 +0000 http://www.thesmallbiznest.com/?p=636#comment-3168 is the map still available for viewing? is the map still available for viewing?

]]> Comment on 3 Ways Small Businesses Should Leverage Location-Based Marketing In 2011 by The ULTIMATE Social Media Resource for Startups | Michael Holmes http://www.thesmallbiznest.com/marketing/3-ways-small-businesses-should-leverage-location-based-marketing-in-2011/comment-page-1/#comment-2756 The ULTIMATE Social Media Resource for Startups | Michael Holmes Wed, 13 Oct 2010 14:16:22 +0000 http://www.thesmallbiznest.com/?p=1044#comment-2756 [...] 3 Ways Small Businesses Should Leverage Location Based Marketing in 2011 | The Small Biz Nest [...] [...] 3 Ways Small Businesses Should Leverage Location Based Marketing in 2011 | The Small Biz Nest [...]

]]> Comment on Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts? by How to Wake Dormant Customers « Small Business Center http://www.thesmallbiznest.com/marketing/why-arent-you-measuring-the-roi-of-your-online-marketing-efforts/comment-page-1/#comment-941 How to Wake Dormant Customers « Small Business Center Wed, 02 Jun 2010 16:04:48 +0000 http://www.thesmallbiznest.com/?p=970#comment-941 [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...] [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...]

]]> Comment on Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts? by Small Business Video Editing: Pinnacle Studio 14 Review « Small Business Center http://www.thesmallbiznest.com/marketing/why-arent-you-measuring-the-roi-of-your-online-marketing-efforts/comment-page-1/#comment-910 Small Business Video Editing: Pinnacle Studio 14 Review « Small Business Center Mon, 31 May 2010 08:02:06 +0000 http://www.thesmallbiznest.com/?p=970#comment-910 [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...] [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...]

]]> Comment on Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts? by Small Business News: Evolution | Forum on China Goods Bay http://www.thesmallbiznest.com/marketing/why-arent-you-measuring-the-roi-of-your-online-marketing-efforts/comment-page-1/#comment-887 Small Business News: Evolution | Forum on China Goods Bay Sun, 30 May 2010 18:11:34 +0000 http://www.thesmallbiznest.com/?p=970#comment-887 [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...] [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...]

]]> Comment on Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts? by Small Business Contests and Competitions « Small Business Center http://www.thesmallbiznest.com/marketing/why-arent-you-measuring-the-roi-of-your-online-marketing-efforts/comment-page-1/#comment-886 Small Business Contests and Competitions « Small Business Center Sun, 30 May 2010 18:01:49 +0000 http://www.thesmallbiznest.com/?p=970#comment-886 [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...] [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...]

]]> Comment on Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts? by Why Amish Businesses Thrive « Small Business Center http://www.thesmallbiznest.com/marketing/why-arent-you-measuring-the-roi-of-your-online-marketing-efforts/comment-page-1/#comment-881 Why Amish Businesses Thrive « Small Business Center Sun, 30 May 2010 12:02:42 +0000 http://www.thesmallbiznest.com/?p=970#comment-881 [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...] [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...]

]]> Comment on Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts? by Small Business News: Evolution : Real-Time Finance http://www.thesmallbiznest.com/marketing/why-arent-you-measuring-the-roi-of-your-online-marketing-efforts/comment-page-1/#comment-878 Small Business News: Evolution : Real-Time Finance Sun, 30 May 2010 09:15:07 +0000 http://www.thesmallbiznest.com/?p=970#comment-878 [...] How do you measure your online marketing results? actually the title of John Joyce’s post is “why Aren?t you Measuring The ROI of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...] [...] How do you measure your online marketing results? actually the title of John Joyce’s post is “why Aren?t you Measuring The ROI of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...]

]]> Comment on Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts? by President Obama Vows Improvement on Federal Contracting Opportunities for Small Business « Small Business Center http://www.thesmallbiznest.com/marketing/why-arent-you-measuring-the-roi-of-your-online-marketing-efforts/comment-page-1/#comment-869 President Obama Vows Improvement on Federal Contracting Opportunities for Small Business « Small Business Center Sat, 29 May 2010 13:02:32 +0000 http://www.thesmallbiznest.com/?p=970#comment-869 [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...] [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...]

]]> Comment on Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts? by It’s Lonely at the Top « Small Business Center http://www.thesmallbiznest.com/marketing/why-arent-you-measuring-the-roi-of-your-online-marketing-efforts/comment-page-1/#comment-867 It’s Lonely at the Top « Small Business Center Sat, 29 May 2010 12:02:19 +0000 http://www.thesmallbiznest.com/?p=970#comment-867 [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...] [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...]

]]> Comment on Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts? by Small Business News: Evolution :My Video Reviews http://www.thesmallbiznest.com/marketing/why-arent-you-measuring-the-roi-of-your-online-marketing-efforts/comment-page-1/#comment-863 Small Business News: Evolution :My Video Reviews Sat, 29 May 2010 03:49:55 +0000 http://www.thesmallbiznest.com/?p=970#comment-863 [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...] [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...]

]]> Comment on Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts? by Small Business News: Evolution « Small Business Center http://www.thesmallbiznest.com/marketing/why-arent-you-measuring-the-roi-of-your-online-marketing-efforts/comment-page-1/#comment-862 Small Business News: Evolution « Small Business Center Sat, 29 May 2010 03:01:24 +0000 http://www.thesmallbiznest.com/?p=970#comment-862 [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...] [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...]

]]> Comment on Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts? by Small Business News: Evolution | Small Business Trends http://www.thesmallbiznest.com/marketing/why-arent-you-measuring-the-roi-of-your-online-marketing-efforts/comment-page-1/#comment-861 Small Business News: Evolution | Small Business Trends Sat, 29 May 2010 02:48:48 +0000 http://www.thesmallbiznest.com/?p=970#comment-861 [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...] [...] How do you measure your online marketing results? Actually the title of John Joyce’s post is “Why Aren’t You Measuring The ROI Of Your Online Marketing Efforts?”, but the truth is probably that businesses are simply overwhelmed. John doesn’t share any easy answers but does suggest a place to start. Like finding ways to track your online efforts to see if they are yielding results. The Small BizNest [...]

]]> Comment on A Must Read For Small Business Owners: The Referral Engine by Tweets that mention The Referral Engine: A Must-Read For Every Small Business Owner | The Small BizNest -- Topsy.com http://www.thesmallbiznest.com/marketing/a-must-read-for-small-business-owners-the-referral-engine/comment-page-1/#comment-775 Tweets that mention The Referral Engine: A Must-Read For Every Small Business Owner | The Small BizNest -- Topsy.com Sat, 15 May 2010 18:51:13 +0000 http://www.thesmallbiznest.com/?p=928#comment-775 [...] This post was mentioned on Twitter by Ahmad. Ahmad said: The Referral Engine: A Must-Read For Every Small Business Owner ...: This book is equal parts human behavior, mark... http://bit.ly/d1odvy [...] [...] This post was mentioned on Twitter by Ahmad. Ahmad said: The Referral Engine: A Must-Read For Every Small Business Owner …: This book is equal parts human behavior, mark… http://bit.ly/d1odvy [...]

]]> Comment on A Must Read For Small Business Owners: The Referral Engine by John Jantsch http://www.thesmallbiznest.com/marketing/a-must-read-for-small-business-owners-the-referral-engine/comment-page-1/#comment-739 John Jantsch Fri, 14 May 2010 13:01:58 +0000 http://www.thesmallbiznest.com/?p=928#comment-739 Thanks for the nice review - I think lots of folks that are reading this book are picking up on the notion that this is about building a business that's referable as much as it is about getting referrals. Thanks for the nice review – I think lots of folks that are reading this book are picking up on the notion that this is about building a business that’s referable as much as it is about getting referrals.

]]> Comment on Why Are There Bad Reviews Of Your Business In Google Maps? by John Joyce http://www.thesmallbiznest.com/marketing/why-are-there-bad-reviews-of-your-business-in-google-maps/comment-page-1/#comment-579 John Joyce Thu, 22 Apr 2010 19:39:12 +0000 http://www.thesmallbiznest.com/?p=881#comment-579 Neal, Thanks for the great post - I know it will be helpful to our readers! - John Neal,

Thanks for the great post – I know it will be helpful to our readers!

- John

]]> Comment on Why Are There Bad Reviews Of Your Business In Google Maps? by Neal Creighton http://www.thesmallbiznest.com/marketing/why-are-there-bad-reviews-of-your-business-in-google-maps/comment-page-1/#comment-575 Neal Creighton Thu, 22 Apr 2010 14:34:54 +0000 http://www.thesmallbiznest.com/?p=881#comment-575 Most consumers look at reviews of a business online before they decide to do a transaction. This it true for online stores, restaurants, spas, contractors or any type of small business. People want to know what your customers think about your business. The world has changed a lot. Information that was once hard to come by is just a Goggle search away. Recently, Google announced Google Places which includes listings for over 4 million small businesses. Most likely, your business is listed and available to be reviewed by your customers.   Is this new trend a bad thing? It depends on how you react to it. If  you are attentive, reviews can be your most powerful word of mouth sales tool. Now a happy customer can tell thousands via Google Maps instead of just one or two in your local community. Also, unhappy customers can give you feedback, which you can immediately correct which often turns a dissatisfied customer into a strong brand advocate for your business. If you ignore reviews, just the opposite may happen. Bad reviews will go without a response and many happy customers will fade away without writing a great review.   At RatePoint we say embrace reviews and actively use a review service for your site that allows you to solicit reviews and to attempt to solve negative ones before they get posted. Google Maps uses reviews from many reputable sources. If you participate in a reputation management solution or use a review platform to engage your customers, those reviews can show up on Google Maps and help you gain more customers and proactively improve your business. A bad review isn’t the end of the world. In today’s ever-increasing transparent web, consumers expect you to make mistakes, but the more you engage them, the better your business will perform and appear for everyone else to see. Most consumers look at reviews of a business online before they decide to do a transaction. This it true for online stores, restaurants, spas, contractors or any type of small business. People want to know what your customers think about your business. The world has changed a lot. Information that was once hard to come by is just a Goggle search away. Recently, Google announced Google Places which includes listings for over 4 million small businesses. Most likely, your business is listed and available to be reviewed by your customers.
 
Is this new trend a bad thing? It depends on how you react to it. If  you are attentive, reviews can be your most powerful word of mouth sales tool. Now a happy customer can tell thousands via Google Maps instead of just one or two in your local community. Also, unhappy customers can give you feedback, which you can immediately correct which often turns a dissatisfied customer into a strong brand advocate for your business. If you ignore reviews, just the opposite may happen. Bad reviews will go without a response and many happy customers will fade away without writing a great review.
 
At RatePoint we say embrace reviews and actively use a review service for your site that allows you to solicit reviews and to attempt to solve negative ones before they get posted. Google Maps uses reviews from many reputable sources. If you participate in a reputation management solution or use a review platform to engage your customers, those reviews can show up on Google Maps and help you gain more customers and proactively improve your business. A bad review isn’t the end of the world. In today’s ever-increasing transparent web, consumers expect you to make mistakes, but the more you engage them, the better your business will perform and appear for everyone else to see.

]]> Comment on Why Are There Bad Reviews Of Your Business In Google Maps? by uberVU - social comments http://www.thesmallbiznest.com/marketing/why-are-there-bad-reviews-of-your-business-in-google-maps/comment-page-1/#comment-573 uberVU - social comments Thu, 22 Apr 2010 13:16:06 +0000 http://www.thesmallbiznest.com/?p=881#comment-573 <strong>Social comments and analytics for this post...</strong> This post was mentioned on Twitter by repadvisor: How Do You Manage Your Online Reputation? | The Small BizNest http://bit.ly/98xQB3... Social comments and analytics for this post…

This post was mentioned on Twitter by repadvisor: How Do You Manage Your Online Reputation? | The Small BizNest http://bit.ly/98xQB3...

]]> Comment on Add Personality To Your Website: Building Your Online Marketing Ecosystem Part XI by Help With Visual Learning « Small Business Center http://www.thesmallbiznest.com/marketing/add-personality-to-your-website-building-your-online-marketing-ecosystem-part-xi/comment-page-1/#comment-510 Help With Visual Learning « Small Business Center Mon, 12 Apr 2010 01:03:24 +0000 http://www.thesmallbiznest.com/?p=797#comment-510 [...] Does your Website have video yet? The question, according to John Joyce, isn’t whether you need it, but how you plan to implement it. The Small BizNest [...] [...] Does your Website have video yet? The question, according to John Joyce, isn’t whether you need it, but how you plan to implement it. The Small BizNest [...]

]]> Comment on Add Personality To Your Website: Building Your Online Marketing Ecosystem Part XI by Small Business News: Selling Your Site « Small Business Center http://www.thesmallbiznest.com/marketing/add-personality-to-your-website-building-your-online-marketing-ecosystem-part-xi/comment-page-1/#comment-509 Small Business News: Selling Your Site « Small Business Center Sun, 11 Apr 2010 23:03:29 +0000 http://www.thesmallbiznest.com/?p=797#comment-509 [...] Does your Website have video yet? The question, according to John Joyce, isn’t whether you need it, but how you plan to implement it. The Small BizNest [...] [...] Does your Website have video yet? The question, according to John Joyce, isn’t whether you need it, but how you plan to implement it. The Small BizNest [...]

]]> Comment on Add Personality To Your Website: Building Your Online Marketing Ecosystem Part XI by Be Inspired. Read The Highest Calling « Small Business Center http://www.thesmallbiznest.com/marketing/add-personality-to-your-website-building-your-online-marketing-ecosystem-part-xi/comment-page-1/#comment-507 Be Inspired. Read The Highest Calling « Small Business Center Sun, 11 Apr 2010 18:01:31 +0000 http://www.thesmallbiznest.com/?p=797#comment-507 [...] Does your Website have video yet? The question, according to John Joyce, isn’t whether you need it, but how you plan to implement it. The Small BizNest [...] [...] Does your Website have video yet? The question, according to John Joyce, isn’t whether you need it, but how you plan to implement it. The Small BizNest [...]

]]> Comment on Add Personality To Your Website: Building Your Online Marketing Ecosystem Part XI by Small Business News: Forecasting the Future « Small Business Center http://www.thesmallbiznest.com/marketing/add-personality-to-your-website-building-your-online-marketing-ecosystem-part-xi/comment-page-1/#comment-505 Small Business News: Forecasting the Future « Small Business Center Sun, 11 Apr 2010 15:03:35 +0000 http://www.thesmallbiznest.com/?p=797#comment-505 [...] Does your Website have video yet? The question, according to John Joyce, isn’t whether you need it, but how you plan to implement it. The Small BizNest [...] [...] Does your Website have video yet? The question, according to John Joyce, isn’t whether you need it, but how you plan to implement it. The Small BizNest [...]

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